WE SHIP TO ITALY, EUROPE, THE UNITED KINGDOM, AUSTRALIA, JAPAN, CANADA, AND THE UNITED STATES OF AMERICA.
For shipping to other countries, please contact us.
Ready-to-ship items are dispatched within 48 hours of payment confirmation (other items are shipped according to the timeline indicated on the product page or as agreed).
We use GOGREEN PLUS, DHL’s sustainable shipping solution, for our deliveries.
SHIPPING METHODS, TIMES, AND COSTS
Italy:
- Shipping via DHL courier (delivery within 72 hours): € 15
- In-store pickup during opening hours: free
Europe:
- Shipping via DHL courier (delivery within 96 hours): € 30
- additional € 10 for insurance if the order value exceeds € 400 or if the item is Handcrafted or Jewelry
- additional € 100 if the item requires armored courier service
United Kingdom and Switzerland:
- Shipping via DHL courier (delivery within 96 hours): € 40
- additional € 10 for insurance if the order value exceeds € 400 or if the item is Handcrafted or Jewelry
- additional € 100 if the item requires armored courier service
United States of America and Canada:
- Shipping via DHL courier (delivery within 120 hours): € 49
- Additional € 21 for insurance if the order value exceeds € 400 or if the item is Handcrafted or Jewelry
- Additional € 200 if the item requires armored courier service
Japan:
- Shipping via DHL courier (delivery within 120 hours): € 59
- additional € 21 for insurance if the order value exceeds € 400 or if the item is Handcrafted or Jewelry
- additional € 200 if the item requires armored courier service
Australia:
- Shipping via DHL courier (delivery within 120 hours): € 90
- additional € 200 if the item requires armored courier service
IMPORT TAXES AND CUSTOM DUTIES
- If the product is purchased and delivered within Italy or the European Union, NO import taxes or customs duties apply.
- If the product is purchased and shipped outside the European Union, it may be subject to import taxes and/or customs duties, depending on the product type and the destination country. It is not possible to predict in advance the exact costs related to customs clearance. For more information, please contact your local customs office. In any case, any costs related to import taxes and/or customs duties are the responsibility of the customer.
PACKAGING (INCLUDED IN THE PRICE)
(Jewels shown in photos are for illustrative purposes only and not included in the packaging.)
Appropriate packaging is provided for each item. Special items will be shipped via armored courier.
Gift wrapping is available upon request (please indicate in the order notes).
For any additional information, feel free to contact us.